POLICIES EFFECTIVE IMMEDIATELY
•In order to make an appointment, please provide a valid mobile number. This will be used to send you a confirmation text message, confirming your appointment has been booked.
•You will also receive a reminder text message 48-24 hours prior to your booked appointment. Please give me at least 48 hours notice if you need to cancel your appointment. Any 'NO SHOWS' will be recorded and after two 'NO SHOWS' a 50% non refundable booking fee will be required via bank transfer.
•Please enquire about prices BEFORE booking an appointment or BEFORE the treatment begins.
•Mileage! Mileage charges apply after 6mile radius at £1 per mile round trip.
REFUND POLICY •If you are not happy with your nails please make me aware of it ASAP or BEFORE you pay. I will then adjust them to your satisfaction or remove any coatings that have been applied. ABSOLUTELY NO REFUNDS WILL BE GIVEN AFTER THE APPOINTMENT.
•If you decide you don't like the colour upon painting, you MUST tell me as early on into the treatment as possible. ABSOLUTELY NO REFUNDS WILL BE GIVEN AFTER THE APPOINTMENT.
•Any initial nail treatment is guaranteed for THREE calendar days from the date of the appointment. In the event of any defects an appointment to 'fix' the nail will be offered free of charge. (Please be aware that defects include any chipping/lifting etc only and not if they have purposely been picked/chewed/tampered with, by you the client, of which signs of force will be apparent to me). Please note that to be eligible for a fix or removal, the defect must be brought to my attention within the timescale stated above and that these new appointments will NOT be covered by a new guarantee period. Any other repairs will be charged at £2 per nail (up to 3 nails) or price of full set (more than 3 nails).
•If you decide you do not like the colour/design/length AFTER the appointment you will have to rebook an appointment which will be charged accordingly.
DEPOSIT POLICY • It is required that a 50% non refundable booking deposit is taken via Bank transfer in the event of group or block bookings which will then be taken off the final payment. This also applies throughout December for ALL bookings.
TREATMENT POLICY •Due to my insurance policy, I cannot preform acrylic extensions lash lifts or tints on any persons under the age of 16 years old.
• Patch tests must be taken no less than 48 hours prior to treatment appointment or treatment can not take place.
MODELS •Model fee is 50% of the price per treatment.
•Cancelation of a model appointment will not guarantee your position as a model for future. Spaces have to be filled on a deadline. •Creative licence resides with me for all model calls If at any point you do not agree with the above conditions then treatment cannot be carried out. (These policies are subject to change without warning).